Our Customer Care Promise to you
At Cornerstone we want to provide total Customer Care
From your first call to Cornerstone Insurance we want you to feel at home and that you’re a valued customer. We will endeavour to understand your motivation for change with the delivery of a one stop solution.
We will deal with any queries or cover requests by return if possible, or within an agreed time frame. Claims are acknowledged within minutes along with routine changes and queries.
All paperwork, including policies and certificates, will be electronically transmitted to you at inception and on request.
What does this mean for you?
The business insurances you hold with Cornerstone will be handled by Tim Lee where you’ll have direct access to discuss your requirements, site visits, handle claims and deal with changes. You’ll spend more valuable time running your business and less time waiting for responses. It will mean no more lost papers or late notifications of renewal. We’ll prepare quotations and renewals in good time to suit your busy schedule.
Copy documentation is available on request and we can even respond to emails and messages out-of-hours and at weekends.
To discuss what we can do for you, click here and complete our contact form, or call us now on 0116 344 0040.
Is your policy coming up for renewal and worried about the cover or premium?
Whether the premiums are too high or you cannot find a policy to cover your business risks Cornerstone are here to help. We can quote some businesses over the phone and in many cases we can get an indication of cost within 24 hours. If you would like to discuss any aspect of your insurance don’t hesitate to call us.